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CALL RECORDING
Public Safety Call Logging
Keep Your Callers Safe in any channel they communicate
Stressful work
VIRTUAL QUEUE
IMPROVE Customer eXperience
Quit losing callers to long hold times!
Deflect voice calls to digital channels in your smartphone
CALL DEFLECTION
Offer your DIGITAL CHANNELS
and give Your Customers an Instant Option
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Digital

OmniChannels

Digital

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Business &

CX Analytics

Analytics

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Virtual

Assistant

Virtual Assistance

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Deflect

Calls

Deflect Calls

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WHAT WE OFFER

REDUCE CALL VOLUME

Call deflections helps to attend more people when you have unexpected picks of calls increasing CX and loyalty

INCREASE CX & NPS

Stop Customer frustration, give your customers the chance to receive a call instead of wait on hold

VIRTUAL ASSISTANT

An Omni-Channel Assistant will help Customers and Agents to make an efficient Contact Center

Start improvingyour business today!

AMX Solutions provides the leading Contact Center technology that makes businesses more competitive. Our experts integrate and support the latest in client communication platforms, making Contact Center processes and Customer eXperience more affordable and easier to manage.

OUR SERVICES

Call Center Solutions for Any Size Business AMX Solutions specializes in bringing companies of all sizes to the forefront of customer experience CX relations. Using the latest in contact center technology, we facilitate client company growth, efficiency and agility. From traditional voice cloud solutions to advanced digital channels including self serve bots. IT Management services and cloud services helping your organization to focus in their business

Omni Channel Contact Center

We offer the best Customer eXperience for your company’s clients. Never miss the chance to listen your customer in any channel they prefer to communicate carrying on their context including: Self Serve BotsSocial Media, Chat, Voice, and SMS!

ALL SERVICE

Whether you’re looking to keep costs predictable, avoid unexpected problems, communicate effectively with your customers or make a plan for business continuity, AMX Solutions has a professional team ready to help you find your perfect solutions.

GLOBAL PARTNERS

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